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Delivery Terms
Delivery
We offer truck delivery service anywhere on Oahu for one flat rate of $95 (subject to change) unless otherwise stated on your invoice. Our delivery crew will deliver, set-up, and place your merchandise into your desired room & location. Disposal of old items are subject to $45 per item.
Our delivery crew will assemble our products at our customer's request. Our delivery crew will deliver, assemble, set-up, and place your merchandise into your desired room & location.
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Invoice balance must be "PAID IN FULL" or "FINANCE APPROVED" prior to delivery. NO CODs.
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Confirm that the delivery address and phone numbers are correctly written on your order.
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Arrange for someone to be at your home at the specified time to accept delivery. If no one is at the delivery address between the times the delivery is confirmed, your delivery may be rescheduled and a re-delivery charge may be assessed.
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Prepare the area where you want your furniture placed. For safe and quick delivery, please create a clear path to that area. Our delivery team will not move or rearrange your existing furniture or affix anything to the wall.
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When you select oversized sofas, armoires, breakfronts, bedding, etc. be certain that they will fit through doorways, stairwells, corridors and elevators.
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Please inform your sales consultant of any hazardous conditions, such as narrow driveways, hallways, stairways, cliff side homes, low branches, wires, ceilings, etc.
For Apartment or Condominium Deliveries: Notify your resident manager and/or security of your delivery and arrange for the use of the elevator. Failure to do this may cause your delivery to be cancelled or rescheduled to a later date and re-delivery fee may be assessed.
Delivery to Big Island, Maui, Kauai, Molokai: We offer delivery of your merchandise to Young Brothers-Honolulu for one flat rate of $95 (subject to change). Young Brothers sailing fee C.O.D. by consignee.